Netflix Users: You Spoke, They Listened!
About two weeks ago, Netflix sent an email out to each of their subscribers notifying them that Netflix would be doing away with the multiple profiles under 1 Netflix account. Mike and I were quite sad because he has a list going and I have a list going which has movies each one of us would like to see. We don’t have to worry about one large list and making sure he has movies and I have movies all mixed in and allocated appropriately. It helps make sure we both get to see the movies we want to when we want.
Well after members sent emails and made phone calls, Netflix has listened and announced today they are keeping multiple profiles for each account! I am very happy with this “change”. It is refreshing to hear a company care about what their customers want and respond positively. Not very many companies will do this. Netflix truly is a gem in the DVD rental service.
Here is the official email:
You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.
We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.
-Your friends at Netflix
